Aglaia logo
Aglaia logo

All articles

Customization

Personalize your jewelry with unique engravings to create pieces that reflect your style, perfect for gifts or personal use.

Can I have my jewelry engraved and how do I go about it?

Would you like to personalize your jewelry to make it unique?. You can have many of the jewels in our collection engraved. You can find all our jewelry for engraving on our website. When engraving is available, you'll see the “Engrave your jewel” ins

What types of customization do you offer?

We offer engraving as a personalization option. You can choose to add a specific text, such as a first name, an important date or a short phrase, to eligible jewelry. The engraving options available will be clearly indicated when you select your item

Are personalized items returnable?

Personalized items, especially engraved ones, are unfortunately not eligible for return or exchange, except in the case of a manufacturing defect. As these products are created especially for you according to your specifications, they cannot be retur

Can I change my personalization after I've placed my order?

Once you've placed your order, it's often impossible to change your personalization, as engraving is carried out quickly to meet delivery deadlines. If you need to modify your engraving, please contact our customer service department immediately afte

How long does it take to manufacture my personalized jewel?

The lead time for a personalized order with engraving is the same as for a normal order. In general, orders are processed and dispatched within 24 to 48 working hours. We make sure that personalization is carried out quickly, while guaranteeing the q

I would like an engraving that is not available on your site. What can I do?

If you would like a specific engraving that is not offered on our site, we invite you to contact our customer service department. Although we mainly offer standard engraving options, we'd be happy to discuss your specific needs and see if we can acco

Is engraving available in the store?

At present, engraving of our jewelry is only available online. All customization is carried out by our experts before shipping to ensure optimum quality. If you have any questions or specific requirements regarding engraving, our customer service tea