Which products cannot be returned?Updated 8 months ago

Unfortunately, some products cannot be returned, especially personalized or custom-made items. This includes engraved jewelry, special creations or any other product modified to your specifications. 

As these items are unique and specially designed for you, they are not eligible for return or exchange, except in the case of a manufacturing defect. 

If you have any questions about a product's eligibility for return, please do not hesitate to contact our customer service department for further details.