Discover our fast and secure delivery options, with tracking available for both domestic and international orders.
Our delivery policy aims to provide a smooth and pleasant shopping experience. We process and ship orders within 24 to 48 business hours. Delivery times and costs depend on the delivery method you choose and your location. We work with reliable carri
We offer several delivery methods to suit your needs, whether you're in France, the European Union or abroad. 1. France, Andorra, Monaco. 2. European Union (EU). 3. Switzerland. 4. United Kingdom. 4. International. We do our utmost to dispatch your o
We are delighted to inform you that we deliver our products to a large number of countries around the world. Here is the complete list of destinations:. 1. France. We deliver throughout mainland France, including Corsica. Our services also cover over
For international deliveries, customs duties and taxes may apply depending on the laws in force in the destination country. These charges are the responsibility of the customer and are not included in the delivery charge. We advise you to check local
If you need to change your delivery address after placing your order, please contact us as soon as possible. We will do our best to make the necessary changes before your parcel is dispatched. Once the order has been dispatched, it is no longer possi
Yes, as soon as your order is dispatched, you will receive a confirmation email containing a tracking link. This link will enable you to follow the progress of your order in real time, right through to delivery.
Is your parcel late? Before anything else, we invite you to check the following:. 1. The shipping date of your order. Your order is dispatched when you receive an e-mail with a tracking number. For your information, the postal service collects parcel
Lost parcels. At Aglaia, we do our utmost to ensure that every order reaches you in perfect condition. If your order is lost in transit, please contact our customer service department by email at [email protected] with your order number and all rele
In the event that your order is returned to our premises by the postal service, we will resend your order as soon as possible. You do not need to worry about any additional shipping charges. We will handle them with the postal service. A confirmation